Terms and Conditions

Please read the following "Terms and Conditions" carefully before using products and services offered by the Portion (Private) Limited.

Introduction

This "Terms and Conditions" will apply and govern, the Project Proposal, Cost Specification Documents, Software Requirement Specification and any other documents shared to the client by the Portion (Private) Limited, project deliverables resulted from the software development life cycle, maintenance services subscribed from Portion (Private) Limited, products and services offered by the Portion (Private) Limited, letter of intent or any other document executed between the Portion (Private) Limited and the client.

General

Before the commencement of the project, Portion (Private) Limited shall submit a project proposal, cost specification documents and other documents that will be required due to timely updates to the client. These documents shall specify the project scope to be performed and the payments to initiate the project. Portion (Private) Limited will proceed to next steps on receiving client's consent to proceed. The project milestones and delivery timelines will be included in the above mentioned documents. Portion (Private) Limited will make best efforts to adhere to these timelines, but delays may occur due to unforeseen circumstances. Prior to the activation of the product-license, the client shall agree to the terms and conditions displayed under the particular product by purchasing.

Agreements

Portion (Private) Limited will send you an NDA to sign along with the project proposal or will have published on the website with a provided link to review before purchasing any product or services. If you have your own specifications to enter with us before using our product and services, we are more than happy to receive your NDA and proceed with it. Proceeding with your own NDA never tends to cancel, ignore or override our NDA or its any section. It is the responsibility of the client to contact Portion (Private) Limited, in case the client wants to ignore or override any section in our NDA, and only proceed upon Portion (Private) Limited's written and signed consent.

Pricing

The Client agrees to make the payments in accordance with the cost specification document shared by the Portion (Private) Limited. The Portion (Private) Limited shall be entitled to collect payments from the client for their reasonable incidental expenses which are used for third party goods and services supplied in connection with the provision of the services and products mentioned in the project proposal, cost specification documents, and requirement specification documents, provided under the project. The client shall pay the Portion (Private) Limited for any additional products or services provided by the Portion (Private) Limited which are not specified in the project proposal, cost specification documents, and requirement specification documents. Any such case-by-case charges for any additional service or product shall be invoiced separately from any payments mentioned under the cost specification documents. All payments stated under the "Terms and Conditions" are exclusive of any type of taxes and clients shall be additionally liable for those taxes.

Payments All the recurring payments for services and products provided under the project proposal, and requirement specification documents shall be paid by the client monthly or as agreed otherwise, in advance without a delay. All the one-time payments for services and products provided under the project proposal, and requirement specification documents shall be paid by the client on the due date specified in the agreement. All scheduled payments based on the project proposal are no need of further invoices nor quotations if not stated otherwise, and are expected to be paid on or before a such scheduled date. The Portion (Private) Limited accepts payments via credit card, bank transfers, and any other methods as specified during the purchase process. All transactions related to the products and services offered by the Portion (Private) Limited will be processed in Sri Lankan Rupees (LKR) if not stated otherwise. If the client is making the payment from a different country, the exchange rate and any related fees will be the client's responsibility. All the subscription-based services and products offered by Portion (Private) Limited will be billed on a monthly or annual basis. Payment will be processed on the due date of each month that is calculated based on its purchase date. All the subscription products and services offered by Portion (Private) Limited can be canceled by contacting Portion (Private) Limited's support team or particular service and product's billing pages/ setting sections if available. No further charges will be made after cancellation. However, no partial payments will be calculated if the usage was less than a billing cycle and it will be charged for the full billing cycle. Refunds will be governed under the "Refunds" section on this "Terms and Conditions" document.

Refunds

All the payments made for services and products offered by Portion (Private) Limited are non-refundable if not stated otherwise. If the client wants to cancel a subscription, the client will not be eligible for any type of refund for the current billing cycle. Subscriptions can be canceled at any time to prevent future charges.

Intellectual Property Rights

All the services and products delivered by Portion (Private) Limited do not offer any source code license to the client if not stated otherwise. All source codes and associated intellectual property relating to the project proposal, cost specification documents, and requirement specification documents solely remain as the property of Portion (Private) Limited if not stated otherwise. Any alteration, reverse engineering, or manipulation of any kind on the end product or the service delivered by Portion (Private) Limited based on the development proposal, cost specification documents, and requirement specification documents may be a breach of Sri Lankan and international copyright laws. Penalties will be applied under the relevant laws if the said breach is confirmed.

Copyright

All content included in or made available through any Portion (Private) Limited's Products or Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, source codes and software is a property of Portion (Private) Limited and/or its affiliates, its service providers, clients and protected by Sri Lankan and international copyright laws. The compilation of all content included in or made available through any Portion (Private) Limited's Products or Services is an exclusive property of Portion (Private) Limited and protected by Sri Lankan and international copyright laws. All client/user assets and data included in or made available through any Portion (Private) Limited's Products, Services and Resources may be governed by their own terms.

Termination

The client may terminate the project by providing written notice. In such cases, the client will be responsible for payment for work completed up to the termination date. Portion (Private) Limited reserves the right to terminate the project if the client violates the terms and conditions relevant to this document and other policies. In such cases, any outstanding payment of the client or any penalties if applicable shall be paid immediately.

Changes to the Terms and Conditions

Portion (Private) Limited reserves all right to change, modify, add, or remove any portion of these "Terms and Conditions" in whole or in part, at any time. Changes made in "Terms and Conditions" will be effective immediately when notice of such change is posted on our website with the updated "Terms and Conditions" document. Please visit our website periodically for changes. Your continued use of our products and services after any changes made to these "Terms and Conditions" are posted will be considered acceptance of those changes.

Website

Portion (Private) Limited has published their corporate website under the domain portion.lk and is accessible worldwide through its URL, https://www.portion.lk or https://portion.lk. The website and its content are copyright of Portion (Private) Limited and/or its affiliates. .

Contact Information If you have any questions or concerns about these terms and conditions, please contact us at Portion (Private) Limited.